Feel free to call or email me to discuss how I can help your business with an online solution.It’s common for an online business to publish one email address for customer service. However, what do you do if more than one person in your company is responsible for replying? Forwarding messages back and forth is messy and you have no easy way to monitor what is being written in your company’s name.
The answer is this online service, which is free for small accounts:
It works like any online email reader, but it has features for multiple users. You can assign emails to certain employees, monitor the whole conversation and create canned replies that everyone can use.